Overview

💡

Mark had a return journey from HKG to DFW. One of flight get flight change. You have to notify him and check whether he accept the flight change.

To fullfill this, you need to

Notify your customers

Accept the flight changes

1. Notify your customers

💡

Mark's flight, AA126, got flight changes.

There are two ways to get the flight rescheduled information or flight:

1/ Use ScheduleChangeNotify API: We will push you the notification automatically when flight changes occur.

2/ Use GetScheduleChangeList API: You can input a period of past time to get all the orders that encounter flight change issue; If you acknowledge a certain flight change, you can use AcknowledgeScheduleChange to remove this flight change.

ScheduleChangeNotify Example

{
    "messageId": "1234567",
    "messageCreateTime": "2023-02-22 15:07:10",
    "orderAirlinePnr": "CX/WCK5N6|AA/HMMRAK",
    "orderNum": "916727111389870001",
    "buyerOrder":"10387629"
    "orderPnr": "HMMRRJ",
    "sensitivityLevel": "1",
    "changeFlightList": [
        {
            "journeySeq": "1",
            "segments": [            
                {
                    "airline": "AA",
                    "arrival": "DFW",
                    "arrivalDate": "2023-12-03",
                    "arrivalTime": "16:50",
                    "bookingCode": "C5",
                    "cabinClass": "FIRST",
                    "codeShare": "N",
                    "departure": "HKG",
                    "departureDate": "2023-11-24",
                    "departureTime": "14:20",
                    "equipment": "77W",
                    "flightNum": "126",
                    "stayTime": 0,
                    "stopover": ""
                }
            ]
        }
    ],
    "originFlightList": [
        {
            "journeySeq": "1",
            "segments": [
                {
                    "airline": "AA",
                    "arrival": "DFW",
                    "arrivalDate": "2023-12-02",
                    "arrivalTime": "16:50",
                    "bookingCode": "C5",
                    "cabinClass": "FIRST",
                    "codeShare": "N",
                    "departure": "HKG",
                    "departureDate": "2023-11-26",
                    "departureTime": "14:20",
                    "equipment": "77W",
                    "flightNum": "126",
                    "messageType": "2",
                    "stayTime": 0,
                    "stopover": "",
                    "messageType":2
                }
            ]
        }
    ],
    "passengers": [
        {
            "birthday": "2003-02-12",
            "cardExpiredDate": "2025-02-05",
            "cardNum": "89374924",
            "cardType": "PP",
            "firstName": "MARK",
            "lastName": "ZUO",
            "nationality": "US",
            "psgType": "ADT",
            "sex": "M",
            "ticketNum": "0063742676484"
        },
        {
            "birthday": "2003-04-01",
            "cardExpiredDate": "2025-03-25",
            "cardNum": "293874123",
            "cardType": "PP",
            "firstName": "DARRYL",
            "lastName": "COX",
            "nationality": "US",
            "psgType": "ADT",
            "sex": "F",
            "ticketNum": "0063742676484"
        }
    ]
}

GetScheduleChangeList Example

{
    "data": {
        "messageCreateTimeStart": "2023-02-22 15:00:00",
        "messageCreateTimeEnd": "2023-02-22 16:00:00",
        "orderNum": "916727111389870001",
        "messageId":"1234567",
        "messageType":"2",
        "sensitivityLevel":"2"
    },
    "authentication": {
        "partnerId": "RksVSX7Pk9fZmWYsCD7M4=",
        "sign": "17e707b5d9dae8459k065dbb139e5f1bd"
    }
}

2. Accept the flight changes

💡

Mark accepted the flight change.

Please use AcceptScheduleChange API to accept the flight change if acceptance is needed. Otherwise, the seat may be cancelled by airlines.

AcceptScheduleChange Request example

{
    "data": {
        "messageId": "1234567",
        "email": "jaylee.li@pkfare.com",
        "passengers": [
            {
                "birthday": "2003-04-20",
                "firstName": "MARK",
                "lastName": "ZUO",
                "nationality": "US",
                "psgType": "ADT", 
                "sex": "M",
                "cardType":"P",
                "cardNum":"P76541234",
                "cardExpiredDate":"2025-05-10"
            }
        ]
    },
    "authentication": {
        "partnerId": "RksVSX7PfyZmWYsCD7M4=",
        "sign": "17e707b5d9dae8e459065dbb139e5f1bd"
    }
}

Receive flight rescheduled notification

Overview#

1. Notify your customers#

2. Accept the flight changes#

Overview

1. Notify your customers

2. Accept the flight changes